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Frequently Asked Questions
Our handmade cushions are cut to the required sizes as specified on our website. Please be aware that we make allowance for sewing, piping, and room for the filler. The fillers are the size
specified in the description.
Certainly! Individual cushions are available on our website. Alternatively, you can book an appointment with our team by emailing us your preferred design.
We recommend a dry clean only for all our cushions.
For ready-made products such as rugs and poles, you can expect your order to arrive within 3-5 working days. We strive to process and dispatch these items promptly to minimize any delay. However, please note that products made to measure, including cushions, curtains, and blinds, may take up to 3 weeks for delivery. This additional time allows for the careful customization and crafting of these items to meet your specific requirements. We appreciate your patience and understanding as we work to deliver high-quality, personalised products tailored to your preferences.
Certainly! We are open Monday-Friday 9 AM to 6 PM and Saturday 11 AM to 6 PM. However, for specific consultations on cushions, curtains, or interior design services, appointments are necessary and can be made over the phone, via Instagram, via our contact form, email, or in person at our showroom.
In-store sales and prices may vary from our online prices, as some products come from different catalogues and may have distinct features. While we strive to provide competitive pricing and do our best to offer price matching, it's important to note that the variations in prices are attributed to the personalized assistance and bespoke services offered by our in-store team.
For collaboration inquiries, please contact us via our Instagram or send an email to sales@greenlanefurnishings.co.uk